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HealthSync: Telemedicine Reimagined

A secure, HIPAA-compliant patient portal that reduced appointment no-shows by 60%.

HealthSync: Telemedicine Reimagined

Overview

HealthSync's manual booking system was causing chaos. Patients forgot appointments, and doctors were overwhelmed with paperwork. They needed a digital transformation.

Client Requirements

  • HIPAA-compliant video conferencing
  • Automated SMS/Email reminders
  • Digital prescription management
  • Easy elderly-friendly UI

Key Features

End-to-End Encryption
One-Click Video Join
Automated Calendar Sync
Digital Intake Forms

How We Built It

Security was paramount. We built a custom WebRTC implementation ensuring peer-to-peer encryption for all video calls. We redesigned the booking flow with big buttons and clear contrast to assist elderly patients.

Technologies

WebRTCSocket.ioReactNode.jsPostgreSQL

Results

  • 60% Reduction in No-Shows

Business Impact

No-Show Rate
6%
15%
Improved
Patient Sat.
92/100
65/100
Improved
Admin Time
4h/wk
20h/wk
Improved

Visual Transformation

Before
Before redesign
After
After redesign

Client

HealthSync

Services

Web DesignDevelopmentStrategy